ISO/IEC 19086-3:2017 Information technology - Cloud computing - Service level agreement (SLA) framework - Part 3: Core conformance requirements
ISO/IEC 19086-3:2017 specifies the core conformance requirements for service level agreements (SLAs) for cloud services based on ISO/IEC 19086?1 and guidance on the core conformance requirements. This document is for the benefit of and use by both cloud service providers and cloud service customers.
ISO/IEC 19086-3:2017 DOEs not provide a standard structure that would be used for cloud SLAs.
Publication type International Standard
Publication date 2017-07-20
Edition 1.0
Available language(s) English
TC/SC ISO/IEC JTC 1/SC 38 - Cloud Computing and Distributed Platformsrss
ICS 35.210 - Cloud computing
Pages 15
File size 335 KB