Supplier quality assurance manual: Fifth Edition 2019 By Volvo Group SQAM
Supplier quality assurance manual: Fifth Edition 2019 By Volvo Group SQAM
Organization
Key Element Procedures
Scope
Volvo Group Supplier Portal
Supplier feedback
1. Safety management ................................................ 9
1.1 Definition
1.2 Responsibility
1.3 Identification of safety characteristics
1.4 Production and functional requirements
1.5 Safety Management Audit
1.6 Lot traceability requirements
1.7 Pass through parts requirements
2. Basic requirements ................................................17
2.1 Performance expectations
2.2 Management systems requirements
3. Sourcing ................................................................. 23
3.1 Quality Management System requirements
3.2 Short Supplier Evaluation Model
3.3 Confidentiality agreement
3.4 Request for Quotation
3.5 Supplier Evaluation Model
3.6 Index audits
3.7 Corporate Social Responsibility
3.8 Final agreement
4. Advanced Product Quality Planning.......................... 29
4.1 Advanced Product Quality Planning
4.2 Responsibilities in APQP
4.3 Key Components
4.4 APQP reviews
4.5 Software APQP
5. Production Part Approval Process ............................39
5.1 Reference
5.2 Process
5.3 Significant Production Run
5.4 Documentation requirements
5.5 Approval of software
6. Volvo Group specific requirements ............................51
6.1 Review of Technical Specification
6.2 Product Application Agreement
6.3 Part Handling Review
6.4 Special characteristics
6.5 Legal requirements and Conformity of Production
6.6 Cleanliness requirements
6.7 Prototype parts and CPOT-IPD
6.8 Reach compliance and IMDS reporting
6.9 Pre-launch control plans
6.10 Service parts requirements
6.11 Functional safety requirements
6.12 System- or organizational changes
7. Production requirements ......................................... 73
7.1 Product or Process Change Notification
7.2 Requesting deviations to specifications
7.3 Lot traceability
7.4 First In First Out inventory control
7.5 Sub-tier supplier requirements
7.6 Packaging
7.7 Warranty
7.8 Laboratory requirements
7.9 Record retention
8. Performance measurements and corrective actions ..83
8.1 Non-conforming material
8.2 Corrective action response
8.3 Supplier scorecard
8.4 PPM and Quality Performance Measurement
8.5 The Volvo Group process audit
8.6 Continuous improvements
8.7 Supplier improvement programs
8.8 Field quality issues
Glossary ......................................................................98
Revision record .......................................................... 100
Concluding words........................................................ 101
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